A few things that have helped me run projects better:
- Rewriting most messages I send on Slack. Example. I send this message in a thread: Can you help here? Within 5 mins, I would edit the message to replace “you” with the actual person’s name from whom I am seeking help. Also clearly specify what help is needed instead of keeping it vague. My goal is to become very specific in my communication and leave no room for interpretation.
- Using slack emojis as reactions to messages: ✅ to Acknowledge, 👍 to Agree.
- If I know someone does not check Slack threads often, I DM the person separately and let them know that they are needed to unblock something. Taking more ownership instead of blaming the other person is key here.
- Rereading my messages to see if they can be misunderstood in any way.
- If there is any urgency, calling it out. Not assuming that people will implicitly understand the importance of an issue.
- Going through the Slack threads section every 15 mins, and replying to threads I have been tagged.
- Helping close decisions faster instead of procrastinating. Most decisions are reversible. People still don’t take them because they fear making a public mistake. Not me. I am okay owning decisions. I think that is part of the PM job.
- Over communicating.
More posts on communication and running projects here: How to communicate better