This blogpost is not an exhaustive summary of the book. Just contains the notes I took.

  • ‘What is on your mind?’
    • Cut the intro and get into the question
  • ‘And what else?’
  • ‘What is the real challenge for you?’
    • Frame questions with ‘what’ instead of ‘why’
  • What do you want?’
  • Focus on increasing TERA quotient
    • Tribe
    • Expectation
    • Rank
    • Autonomy
  • What do you want from me?’/’ How can I help?’
  • ‘What are you saying No to?’
  • ‘What was most useful for you about this conversation?’